Privacy Policy

czeskahotels ("we," "our," or "us") is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. czeskahotels adheres to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy regulations.

By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when:

• Submitting inquiries through our contact form or email. Signing up for our newsletter.
• Interacting with our website features, such as booking links or surveys.

Personal information may include:

• Full Name
• Email Address
• Contact Details (e.g., phone number if voluntarily provided)
• Any other information you choose to share with us.

1.2 Non-Personal Information

We also collect non-personal information automatically when you interact with our website. This may include:

• IP Address
• Browser type and version
• Device information
• Pages visited, time spent on pages, and referral source.

This data helps us improve our website's functionality and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide customer support.
• To send newsletters and updates if you subscribe.
• To improve our website, content, and services.
• To ensure compliance with applicable laws and regulations.
• To analyze website traffic and user behavior for performance optimization.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

• Service Providers: We may share data with trusted service providers who assist us in website hosting, email communication, or data analysis.
• Legal Obligations: We may disclose information if required by law or in response to valid legal requests (e.g., court orders).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

All third parties are required to handle your information securely and in compliance with applicable privacy laws.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.

5. Your Rights

As a user in Canada, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Withdrawal of Consent: You may withdraw your consent for us to use your information at any time.
• Deletion: You can request the deletion of your personal information, subject to legal obligations.

To exercise these rights, contact us at info@czeskahotels.com.

6. Security of Information

We use industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

• Secure servers and encryption protocols.
• Regular monitoring and updates of our systems to prevent security breaches.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Use of Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us recognize repeat visitors and track usage patterns.
You can adjust your browser settings to block or delete cookies. Note that disabling cookies may affect your ability to access certain features on our website.

8. Third-Party Links

Our website may contain links to third-party websites or services, such as booking platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing your information.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the "Effective Date" noted at the top.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email: info@czeskahotels.com